TWO YEAR LIMITED WARRANTY

Coverage

  • Zoot Sports products are warranted against material defects and workmanship issues for two years from the purchase date.
  • Warranty applies only to the original owner and requires proof of purchase.

 

Warranty Claim Process

General:
  1. Contact Zoot Customer Service to start a claim.
  2. Provide original proof of purchase.
  3. Receive an RMA (Return Merchandise Authorization) number from Zoot.
Product Purchased from a Retailer:
  • Return to the point of purchase for processing.
Product Purchased from ZootSports.com:
  • Contact Zoot Customer Service to get an RMA number.
  • Ship the product with the RMA number to:
  • Zoot Sports 
    2719 Loker Avenue West, Suite B,
    Carlsbad, CA 92010
    (760) 681-3587

 

Coverage Details

Defects:
  • Warranty covers manufacturing defects. Zoot will repair or replace the product at their discretion.
Exclusions:
  • Damage from accidents, improper care (fingernail/finger tears in wetsuits), negligence, normal wear and tear, and chlorine-related deterioration (except for Zoot swimsuits).
  • Only unaltered, original products are covered.
  • Items sent through warranty are unwarrantable

    Crash Relief Program

    • Submit a photo of the damaged item to customerservice@zootsports.com with proof of purchase.
    • Zoot will determine qualification for a discount at their discretion.

     

    Limitations of Liability

    • Legal Rights: Vary by state. Zoot and third-party suppliers are not liable for consequential, incidental, special, indirect, or direct damages unless inconsistent with local law.
    • Legal Claims: Disputes are contested in California courts. 

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